MSP vs CSP. What are They and Which one is Better for Your Business
May 2, 2022
#MSP #CSP #cloudservice #ITdepartment #managedservice #cloudsolution #PaaS #databackup #go4hosting
IT support services in recent times have been nothing but revolutionary. The technology landscape has continued to evolve as the sector gets dominated by record-breaking cloud-based applications.
But If you’re a small business, you typically won’t find yourself with internal IT personnel, let alone an IT department.
In today’s market that just does not make sense for small and even most medium-sized businesses. So, what’s the solution?
Looking outside your business for help managing your IT needs. This is where the service providers (MSPs and CSPs) come in.
For a long time, businesses looked to MSPs, or Managed Service Providers, for their IT needs. Yet with the shift to the cloud, a new type of provider has come into play: the CSP, or Cloud Solution Provider.
CSPs traditionally only manage cloud-based services. At Go4hosting, we like to break with tradition. We are a CSP that also offers the same managed IT services that you get from an MSP, but with additional agility, because we are fluent in all things cloud-based. We help businesses forget about on-premises infrastructure that is expensive to maintain and just as difficult to manage.
In this video, we talk about where MSPs and CSPs are similar, where they are different, and why Go4hosting is a different kind of CSP than many others.
What is a CSP?
A CSP or cloud service provider is a third-party company offering a cloud-based platform, infrastructure, application or storage services. Much like a homeowner would pay for a utility such as electricity or gas, companies typically have to pay only for the services they use, as per their business demands.
What do Cloud Solution Providers do?
Common Services provided by Cloud Solution Providers can be divided in to IaaS, SaaS and PaaS
Infrastructure as a Service or IaaS offer services that would normally be on-premises. These services can be storage or networking options, servers, or another type of infrastructure service. CSPs also tend to offer secondary services, like logging, load balancing, or security options, to complement their infrastructure options.
The next type of Cloud Service is Software as a Service or SaaS, that provides software for productivity, customer relationship management, and human resources management. These software options are hosted over the Internet by the CSP. Many software vendors have been offering cloud-based software recently, as more organizations move to the Cloud for their online needs.
Platform as a Service or PaaS providers are the final type of Cloud Service, offering infrastructure and services for use by software developers. The platform offered can be used for various other functions as well, but software developers tend to utilize PaaS CSPs the most. Middleware and Operating Systems are just some of the examples of the options available for use in PaaS Cloud Service Providers.
What is an MSP?
MSPs traditionally provide services via ongoing support and administration of the IT infrastructure on customer premises, in the MSPs data center, or a third-party data center, while also having the MSPs own services mixed in. Such tasks include end-user support, updating software, maintaining hardware, and security monitoring.
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What does Managed Service Providers do?
Common services provided by MSPs include, Network monitoring, System management, Data backup Recovery and Software installation much more.
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Differences Between CSPs and MSPs
Cloud computing and managed services operate on the same principle and idea but go about their processes and up-front offerings differently. Let us look at the core differences between them.
On-Premise vs. The Cloud
It is worth mentioning that MSPs are more hosted, or on-premises focused, whereas CSPs, as you might have guessed from the name are cloud-based.
Third-Party Solutions
MSPs typically bundle their solutions with the other third-party pieces your business needs. CSPs are typically the provider of third-party solutions.
Local vs Global
Most MSPs typically focus on local customers based in a specific radius so that they can put one of their agents on-premises, if needed. With CSPs, the radius is much wider, in fact it’s global, as they can fix problems remotely.
Cost
CSP SaaS services allow for greater mobility and flexibility while reducing capital costs on hardware and human resource.
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